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What’s up, Sumo-lings? It’s Jay from AppSumo,
the best place to get insane deals on business software. Today, I’m showing you how to
use Crowd – An all-in-one user research and feedback platform that helps you
understand your users and drive growth. Crowd can help you understand customers with
a range of user research and feedback tools. So whether you’re running usability testing,
testing Figma prototypes, improving products, or testing your copy – Crowd gathers the data
you need to create user-centric strategies. Lemme show you how to set up unmoderated
tests. All you gotta do is choose one of the templates to get started.
Or, you can do
it all from scratch! Just add the test details, configure the settings, and
set up your welcome screen. You can also combine different tests
in one session, like a simple survey, a five-second test, and a prototype
evaluation. Crowd lets you add special instructions that users will need to
complete the test. For the simple survey, you can set up questions and conditional logic, so
certain responses trigger specific questions. You can invite users via email to take tests.
Or you can launch a test on your website, software, or app. You can even hire users
from the Crowd pool to take tests for you! If you’re ready to score
this lifetime deal on Crowd, then hit that “Buy Now” button
while you still can. And jump on that Tier III plan to unlock moderated
sessions. More on that in 3, 2, 1. With Crowd, you can start moderating sessions.
You can schedule a session in advance or start one in the moment. And they can all be recorded.
As a moderator, you can take private notes, screenshare, chat with users, and share tests
with your team.
Including an observer gives stakeholders or third parties the option
to sit in without engaging with the user. Crowd makes it easy to collect
customer satisfaction or NPS scores, as well as bug reports and feature requests. In
fact, there are loads of different templates to choose from. Or combine multiple widgets
to collect different types of feedback. You can customize the widgets, add a thank
you message, and configure display rules. But you’re not collecting all that data for fun!
Crowd compiles completion and response rates for tests, along with rates by geography, operation
system, and more.
You can review recordings of unmoderated tests to learn more about user
behavior. And since you have access to the AI Analysis feature, you don’t need to transcribe
and summarize your sessions. The rich metrics can capture customer sentiment and reveal your
strengths. No need to sift through it all, though! You can filter by feedback type and get the
rating breakdown to make data-driven decisions. On top of all this, you’ll also be able
to integrate with Slack to get real-time notifications. You can even connect to
Zapier to use your entire tech stack, including HubSpot, Mailchimp,
and over 6,000 other apps. You don’t need to run a survey to
know this is a great deal. With Crowd, you can simplify user research
and get the data you need to grow fast.
So click that “Buy Now”
button to start using Crowd today!.
